UGC Success Manager

UGC Production Manager — Fashion / Streetwear Brand Company: Bruised Location: Remote Type: Full-Time Compensation: $800/month base salary + 5% commission on creator earnings About Bruised Bruised is a growing streetwear brand focused on expressive fashion, denim, and alternative-inspired clothing. We're building a performance-based UGC program to consistently produce high-quality video content for our Meta (Facebook and Instagram) advertising campaigns. We're looking for an extremely organized, proactive UGC Production Manager to take full ownership of our creator relationships, content quality, and production pipeline. Your mission is to keep every creator engaged, accountable, and consistently producing high-performing content. Responsibilities Creator Management & Accountability - Manage all active UGC creators and maintain consistent daily communication. - Proactively follow up on briefs, deadlines, submissions, and revisions. - Build strong relationships with creators and keep them motivated. - Track every creator's progress and ensure nothing falls through the cracks. - Identify inactive or underperforming creators and help them improve. ### Creative Briefs & Coaching - Develop individualized creative briefs tailored to each creator's strengths and content style. - Provide video references, hooks, talking points, and shot lists. - Coach creators on filming, storytelling, delivery, and content quality. - Review submitted footage and provide actionable feedback. - Coordinate revisions and ensure footage meets Bruised's creative standards. Production Management - Maintain an organized creator and content production tracker. - Manage deadlines and ensure consistent content delivery. - Coordinate with our creative and editing teams. - Organize and submit approved footage for editing and advertising. - Help creators develop new content variations based on feedback and creative direction. Creator Performance & Development - Monitor creator earnings and productivity. - Identify creators with strong potential and provide additional coaching. - Keep creators motivated and engaged in the program. - Help creators improve their content to increase their earning potential. - Maintain a reliable roster of productive creators. Media buying and ad budget management are handled separately. This role is focused entirely on creator management, coaching, and content production. ## Compensation $800 USD/month base salary + 5% of creator earnings. Our UGC creators are compensated based on the performance of their advertising content. As the UGC Production Manager, you'll earn an additional 5% commission on the finalized performance-based earnings of creators actively assigned to you. Your commission is paid by Bruised and does not reduce creator compensation. Example monthly earnings: | Managed Creator Earnings | Your Total Monthly Pay | |---|---| | $10,000 | $1,300 | | $20,000 | $1,800 | | $40,000 | $2,800 | | $60,000 | $3,800 | There is significant earning potential as the creator program grows. ## Requirements - Experience managing UGC creators, ideally for e-commerce or DTC brands. - Strong understanding of short-form video content and Meta advertising creatives. - Ability to write effective briefs and coach creators. - Excellent written English and communication skills. - Extremely organized, persistent, and detail-oriented. - Comfortable managing numerous creator conversations simultaneously. - Proactive approach to follow-ups and accountability. - Experience with Google Sheets, Airtable, Notion, or similar tools. ## What Success Looks Like - Every active creator has a clear brief, deadline, and next action. - Creators receive consistent communication and actionable coaching. - High rates of on-time content delivery. - Consistent production of usable Meta advertising footage. - Increasing creator productivity, retention, and earnings. - Minimal day-to-day oversight required from leadership. ## How to Apply Please submit: 1. A brief introduction and your relevant experience. 2. The maximum number of creators you've managed simultaneously. 3. Examples of UGC creative briefs or creator feedback you've provided. 4. The systems you've used to track content production. 5. An explanation of how you would manage 30+ active creators and ensure they consistently deliver content. We're looking for someone who takes complete ownership of their creator roster. If you're proactive, highly organized, and passionate about helping creators succeed, we'd love to hear from you.