Social Media & Creator Coordinator – $160/week
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Job Description
Dogface for Men is seeking an organized virtual assistant to manage social media, creator partnerships, and customer support. You'll schedule and monitor three social media posts weekly across Instagram and TikTok, respond to comments and messages using brand guidelines, and flag issues for escalation. You'll also serve as the primary contact for creator partnerships, handling inquiries, onboarding, product sample coordination, shipment tracking, and collaboration follow-ups while maintaining detailed records in our creator dashboard and Google Sheets. Additionally, you'll monitor and resolve customer service inquiries according to company policies, working alongside AI-assisted support tools, and provide weekly updates on creator activity, customer issues, and outstanding tasks. This role requires strong written English, professional communication, experience with Instagram and TikTok, familiarity with creator coordination or customer service, excellent organization, and comfort managing Google Sheets and multiple conversations independently. The position is fully remote with hands-on training provided.