UGC Guides for Brands

119 guides

This side of the blog is for the person buying the content: founders, marketers and agencies commissioning creator content and trying to make it work as media rather than as a nice-to-have.

The recurring problems are consistent across company size. Briefs that are too vague to execute. Usage rights agreed after delivery, when the negotiating position is worst. One video ordered where a test batch was needed. None of these are talent problems, and none are fixed by paying more — they are process problems, and that is what these guides are about.

They are grouped by decision. Hiring covers sourcing and vetting, and why vetting a UGC creator is not the same as vetting an influencer. Costs and budgets covers what content actually runs to and what drives the number. Platform comparisons covers the structural choice between agency, marketplace and direct. Campaign strategy covers briefing and what to do with the content once you have it.

We publish our own pricing openly, and we only publish a competitor's after a dated check against their live pricing page — a comparison that silently goes stale is worse than none, because it is confidently wrong.

A theme runs through most of it: UGC is bought badly far more often than it is made badly. The content that comes back is usually about as good as the brief that went out, and the campaigns that disappoint are generally the ones where nobody decided in advance what the content was for, where it would run, or what it would be measured against.

These guides are written for brands buying directly rather than through an agency, because that is the harder job and the one with less written honestly about it. Where an agency would genuinely serve you better — one-off work, no internal capacity to manage creators, a deadline inside a week — they say so, rather than steering you towards a platform you do not need.

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